FAQ

Frequently asked questions

Are Cuerpa products natural?


Yes! Our products are created with the highest quality and resposibly sourced all-natural ingredients. This includes natural oils, herbs, clay, sea salts, and plant derived butters.




Are your products vegan?


Our line is 100% vegan.




How should I store my Cuerpa products?


Keep our products in a cool place, away from direct sunlight.




I received incorrect item/s what should I do?


Please contact info@cuerpa.com as soon as possible so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item you received.




Can I use more than one discount code at checkout?


At this time, we can only allow one discount per order.




How can I track my order?


All orders come with tracking so you can follow your package until it reaches your destination. If you have a lost package that is verified via tracking please contact us right away for a replacement.




Does Cuerpa have a physical store anywhere in the word?


We currently operate online only, but we are always happy to hear new ideas and opportunities. If there's anything you'd like to discus, please email us at info@cuerpa.com




What methods of payments does Cuerpa accept?


We accept all major credit cards, plus Paypal.




Im interested in selling Cuerpa products. Who should I talk to?


For retailing, cooperations and collaborations, please contact us at info@cuerpa.com




How can I tell you about my idea for a new fragrance or product?


We are always excited to hear from our customers and value their opinions. If you have suggestions for a new fragrance or product, please contact us at info@cuerpa.com.




I put the wrong address on my order, please help!


Please be careful when entering your shipping address, Cuerpa will not be responsible for orders sent to the incorrect delivery address provided by customer.




Are the products safe to use for all skin types?


All products were formulated to be safe for all skin types but if you have specific concern, please consult your doctor with the list of ingredients found on the website.




Do you test products on animals?


Cuerpa does not test products on animals. All of our products are cruelty free.




Where are your products manufactured?


Our products are made in the USA, with globally sourced ingredients.





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